Terms overview

Acceptance of Terms

By using this website or making an enquiry, you agree to these Terms and to any additional instructions provided for a specific booking or excursion. If you do not agree, you should not use the website or proceed with a booking request.

Section 01

Acceptance of Terms

By using this website or making an enquiry, you agree to these Terms and to any additional instructions provided for a specific booking or excursion. If you do not agree, you should not use the website or proceed with a booking request.

Section 02

Services and Scope

Urban Explorer provides local guided tours and experiences, including guided nature walks, regional viewpoint excursions, private scenic routes, countryside discovery walks, and full-day regional highlights excursions. Any route, meeting point, duration, or guide language is subject to confirmation and may change where weather, access, or safety conditions require adjustment.

Operational clauses
03
Scope / use

Bookings and Payment

Bookings may be requested by website form, email, or phone, and accepted payment methods may include card or bank transfer. For certain full-day excursions, a deposit may be requested as part of the booking process, and any quoted price may exclude transport unless expressly stated otherwise.

Linked document HCCH
04
Payments / cancellation

Excursion Conditions

Excursions are generally offered on Friday, Saturday, and Sunday, with departure times depending on the selected route. Meeting arrangements, participant suitability, and any practical requirements will be confirmed before the excursion, and guests are responsible for providing accurate information relevant to fitness, timing, and route suitability.

Linked document UN Declaration
Policy Terms

All website content, text, images, and other materials are owned by or licensed to Urban Explorer and are protected by applicable intellectual property laws. You may not copy, reproduce, modify, or use such materials for commercial purposes without prior written permission.

05

Intellectual Property

All website content, text, images, and other materials are owned by or licensed to Urban Explorer and are protected by applicable intellectual property laws. You may not copy, reproduce, modify, or use such materials for commercial purposes without prior written permission.

ReferenceKPDN Malaysia
06

Liability Limits

Outdoor experiences involve inherent risks, including uneven terrain, weather changes, and route adjustments. To the fullest extent permitted by law, Urban Explorer is not responsible for indirect loss, and does not guarantee access to third-party attractions, venues, trails, or facilities that are controlled by others.

ReferenceWIPO